![]() ![]() This is a low-traffic list to receive security release notifications and details early about CAS releases. View and/or subscribe CAS Subscribers List Trusted Contacts This is a low-traffic list to receive notifications about CAS releases including security patches. View and/or subscribe Old archives CAS Announcements List Release announcements. ![]() Your question will most likely be ignored. Please do not post support questions to the developer list. See the License for the specific language governing permissions and WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. ![]() Unless required by applicable law or agreed to in writing, softwareĭistributed under the License is distributed on an “AS IS” BASIS, When in doubt, please consult the project Apache v2 license: “It ain’t a problem for me if it ain’t a problem for you”, sort of thing. If you find something that you deem worth someone else’s time to fix for you, be sure to demonstrate the issue is first and foremost worth your own time as well. Simply complaining about something and letting it sit in the issue tracker for someone else to handle isn’t going to get you much. Be prepared to follow up to test the produced patch in your environment and always try to provide a confirmation. If you can, always volunteer to post a patch and work up a solution. The pull request IS the issue and it will be tracked and tagged as such. There is no need for special ceremony to create separate issues. If you have already identified an enhancement or a bug, it is STRONGLY recommended that you simply submit a pull request to address the case. Have you looked at DEBUG logs to see if the software can offer an explanation?.Have you considered upgrading to the latest maintenance release to see if the problem has been fixed?.Have you reviewed the project’s mailing lists, chatrooms and other facilities to find possible solutions?.Have you looked at the project’s documentation to find better explanations?.Have you scanned the web archives for similar cases?.Research the issue and be sure to do your due diligence: If you find that your messages are not reaching the mailing list in due time, please contact the project members and/or Apereo to resolve the issue. If you find the mailing list responses are not quick enough, you may seek other options for support. ![]() Remember that all activity on the mailing list is entirely voluntary. Messages submitted in quick succession or to multiple mailing lists at the same time will eventually be considered spam by the mail server and the sender will be blocked. Once you have posted to a mailing list, please be patient and allow members to read your post and respond. Would you want to respond to your own report? Be Patient Put another way readers of your case aren’t necessarily housed in your head! They don’t know what you know.
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